GROM USER GUIDE, TROUBLESHOOTING & FAQs
Grom has been designed to incorporate easy-to-use controls which includes a big, easy to press earcup Main Function Button, and an intuitive volume wheel.
Play/Pause your audio or Answer/End a call - press the Multi-Function Button (MFB) one time.
Reject an incoming call - hold the MFB for 1 second.
Track Forward - press the MFB two times.
Track Backward - press the MFB three times.
Volume Up - scroll the volume wheel up.
Volume Down - scroll the volume wheel down.
Activate Assistant – press the MFB for three seconds.
Important Pro Tip: You should always turn the volume to max on your audio source device, this will give you full volume control from the headphone.
ACTIVATE YOUR VOICE ASSITANT:
Who do you ask for help? Siri? Bixby? Google Assistant? Unlike proprietary headphones, Skullcandy work with any assistant.
Simply execute the Activate Assistant button command (Press MFB for 3 seconds) to enable your local device’s assistant and ask away.
VOLUME LIMITED FOR SAFTEY + OVERRIDE FUNCTION
Kid-friendly means you can trust that your child’s hearing is protected and they are listening at safe volume levels.
With the specially designed volume limiter, the sound is safely set to stay under 85db (may vary slightly depending on the source device).
A Volume Limit Override makes it possible to listen in loud situations, such as air travel. This feature will disable the volume limiter with an extra click up on the volume wheel, it’s easy for adults and not-so-easy for kids.
If you have entered Volume Limited Override Mode, a red Skullcandy logo at the bottom of the volume wheel will be revealed as a clear indicator to both child and parent that you’re now listening above 85db.
Important to note: You should always turn the volume to max on your audio source device, this will give you full volume control from the headphone.
FIT:
We believe in comfort and stability for all, and Grom is the proof. It’s everything your little shredder could want — comfortable earcups, an adjustable suspension headband and a travel-friendly, collapsible design, and easy-to-use controls.
The plush earcups have just the right amount of movement to provide a balance and snug fit over their ears, so when you’re putting these on just make sure you have a good seal against the head for the best sound experience.
The adjustable suspension headband strap can provide a custom fit for any child, simply utilize the Velcro on each side of the elastic strap to tighten (decrease fit size) or loosen (make the fit larger).
SHARE AUDIO PORT:
Grom allows kids the ability to share audio between two headphones from a single phone or tablet. Plug your Grom AUX cable into a source device, and then simply plug another 3.5mm aux cable from another pair of Grom into the RIGHT earcup audio OUT aux port. You’re now sharing audio from one source device to multiple headphones, it’s that simple.
You can also daisy chain more than two devices together to share audio, but for the best performance we don’t recommend more than 2-3 pairs of headphones.
BUILT-IN MICROPHONE:
With all the different ways to communicate these days, of course we made sure that there is a built-in microphone to take calls or chat with friends. Simply use the easy-to-use earcup button to answer, reject, and end calls, or adjust the volume with the volume wheel.
Having Trouble? Don’t return to the store and let us help!
NO AUDIO?
Please ensure the volume has been turned all the way up on your source device, this way you will have full volume controls from the super simple headphone volume wheel. If the source device is turned all the way down or muted, you won’t be able to adjust the volume from the headphone until that is solved.
FREQUENTLY ASKED QUESTIONS
Battery life, how long does the Grom last?
- Forever! Considering this is a wired product (not Bluetooth and no battery included) and as long as your source device is powered on, you’ll be able to stream audio via the fixed 3.5mm Aux cable.
- If you’re interested in a Bluetooth version of Grom, check out our Grom Wireless to meet all your wireless needs!
CONNECTION:
Does the Grom link with the SKULLCANDY or SKULL-iQ APP?
- No, the Grom will not connect with the Skullcandy or Skull-iQ APP.
Can I connect the Grom to a computer?
- Yes, as well as to a phone, tablet, MP3 player, laptop, or anything else with a 3.5mm auxiliary port.
Can I use Siri/Google Assistant/Alexa with my Grom?
- Yes. When paired to your device, you can activate your local voice assistant feature at any time by pressing the main function button for 3 seconds.
Are Grom ok to use while active?
- Absolutely! The fit is very stable but just be sure to not get them too wet as they are not fully water resistant.
Warranty:
Please be sure to reach out to customer service before filing a claim, we can likely help you quickly trouble shoot and solve your problem*
What happens if my headphones break or are lost?
- If it is a manufacturer's defect, Skullcandy has you covered with a 1 Year Limited Warranty.